Root Cause Analysis (RCA) is a troubleshooting technique used to identify, mitigate, and resolve issues. In the software development realm, RCAs often involve multiple people, making them a costly endeavor. Because of this, many organizations do not participate in performing an RCA, or save them for severe incidents. This isn’t necessarily a bad business practice, but RCAs are an essential part of continuous improvement for the software development team and project growth.